Ordering Terms

Disclaimer and Warranties

Coinographic Ltd warrants that it only sells authentic coins containing Private Keys that each have only been used one single time to upload funds related to the purchase of a particular coin.

Coinographic Ltd warrants that each individual coin which indicates an amount of a particular crypto-currency on its face, that amount of crypto-currency was properly purchased and that each coin contains a Private Key which can be used to transfer, reassign or re-appropriate the face value of the said coin.

Coinographic Ltd warrants that the Private Keys used on coins sold by us have been produced, managed and stored in a secure manner. Private Keys have been produced using a secure random number generator, printed so as to only produce the single copy to be inserted within the said coin and all excess overprints and other printing trash has been securely destroyed and all digital copies securely destroyed. Coinographic Ltd is unable to remove or deduct virtual currency from our coins once dispatched as the Private Key will no longer be in our possession.

Coinographic Ltd makes no warranty or representation that our coins cannot be counterfeited. At the time of writing we have no evidence that our coins are being counterfeited. Should we discover any evidence suggesting that our coins are being counterfeited we will publish such information on our website at the earliest opportunity.


Coinographic Ltd makes no representations or warranties as to durability or indestructability of our coins. Coins can be destroyed by external forces including fire, heat, chemicals, excessive abrasion and flood. Virtual funds that are stored on our coins become the responsibility of the purchaser upon receipt of the coin and are not recoverable by Coinographic Ltd. If your coin is lost, destroyed or damaged it cannot be replaced or re-issued by Coinographic Ltd and you are advised to insure your coins. Coinographic Ltd cannot be responsible for any damage to coins after delivery.


You alone assume the sole responsibility for evaluating the merits and risks associated with purchasing coins from Coinographic Ltd. Our coins are designed as collectibles and not intended for investment purposes. The value of our coins is subject to fluctuation. You should always conduct your own research and obtain your own professional advice before making a decision to purchase. Coinogrpahic Ltd will not be liable for any loss or damage caused by an individual's reliance on information obtained from our website nor any communications from our members, employees or agents. No investment, legal or tax advice is given to you and you should consult your own advisors for such advice before ordering.

Order Acceptance

Your order is not valid until it has been accepted by Coinographic.

Coinographic endeavour to keep our website up to date with regard to quantities in relation to limited edition or limited production coins, but cannot guarantee accuracy. If you place an order for a limited edition or limited production coin that has sold out, despite showing as available on our site, we will refund your payment in full.

You may cancel your order at any time prior to processing, but please note that in stock items are processed immediately and therefore cannot be cancelled. Please refer to the individual coin page for information.

Coinographic reserves the right to discontinue accepting orders or to limit quantities at any time.

Coinographic reserves the right to accept or reject orders as it determines it to be in the company's best interests.

Delivery, Shipping, Returns And Cancellations

Delivery Times

Once you complete your purchase delivery is generally within 10 working days, however international orders may take longer. You will find specific delivery information relating to each coin on the individual page for that coin.

UK Shipping

Standard Shipping within the UK is included in the purchase price, insured and tracked for our 500 Limited Edition coins. A signature will be required on delivery. If for any reason we are unable to deliver you coin(s) and they are returned to us in their original condition we will refund the purchase price less the cost of shipping in the digital currency with which you paid. We do not make refunds in Sterling or any currency other than the one you paid in.

International Shipping

We ship to most countries but the buyer is responsible for understanding the law in their own country relating to the purchase of our products. If you are purchasing from outside the UK our products may be subject to customs or import charges for which we are not responsible. Should you place an international order and we are unable to deliver your coins to you we will refund the purchase price less the cost of shipping in the digital currency with which you paid once the coin(s) have been returned to us in their original condition. We only make refunds in the digital currency with which you paid.

Returns, Exchanges And Refunds


We make every effort to ensure that your coin will arrive in mint condition and all our products are subject to a rigorous individual quality check before dispatch, including the holographic sticker. For security reasons we cannot therefore offer refunds or exchanges for any coins.

If, however, your presentation wooden box or other display packaging arrives damaged or any other item included in your purchase, except the coin, is faulty, damaged or missing, please contact us and we will do our best to resolve the matter.

You should get in touch with us as soon as possible using our 'Contact Us' page. Please use the summary box to describe your problem, for example, 'Damaged Box', to help us deal with your problem as quickly as possible.


You can cancel your order at any time prior to processing, although orders for items already in stock will be processed immediately and cannot be cancelled. Please refer to the individual coin page for information about stock availability.

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